If your original Dexis Platinum calibration file disc (CD) is not available use the following steps to retrieve the calibration file from a computer. Click and drag the Dexis Platinum calibration files over to your new email.With your mouse: click, drag, and highlight all three of the Dexis Platinum calibration files.Verify the serial number in the calibration files matches the Dexis Platinum sensor you have in for repair.Double click on your disc drive to view the Dexis Platinum calibration files.Click on “My Computer” (or “Computer” if running Windows 7 and above).Press the “Start” button or Windows logo button in the bottom left hand corner of the Windows toolbar.Using the original Disc (CD) to email the Dexis Platinum calibration files: The three file names above are what we are looking for and are what Sodium Dental x-ray repair technicians need in order to properly test your Dexis Platinum x-ray sensor repair. The serial number should match the sensor that you have in for your Dexis Platinum sensor repair. If you have multiple Dexis Platinum sensors in your office be sure that the file names you are sending to Sodium Dental have the correct serial number in the file name. **Note: 012345678 in the file names above will reflect the serial number of your sensor. Dexis Platinum calibration files are named as follows: This is more than likely due to the fact that the raw Dexis Platinum x-ray image is very poor and needs significant correction when the image is processed in the Dexis Imaging Suite.įirst it is important to know what you are looking for. Also, Dexis has programmed the Dexis Imaging Suite to actually not allow a Dexis Platinum dental x-ray sensor to function at all if the correct calibration file is not installed. Since the raw image from a Dexis Platinum sensor is actually rather poor it is very important that you have the original Dexis Platinum calibration file installed which you would have received with your initial purchase. If you would like assistance installing your x-ray sensors calibration file onto a new workstation in your office please take advantage of our Calibration Installation Package here. If you do not have your original calibration file disc click here If you have the original calibration file disc click here Where is the Dexis Platinum calibration file located?

Dexis sensor installation